r377 Terms & Conditions — Complete Details
This page contains all the terms for using the r377 platform, including bonus rules, payment policies, and players' rights and responsibilities.
Important Notice: By registering or using an account on the r377 platform, you are considered to have fully agreed to these terms and conditions. These terms form a legally binding agreement between the user and r377. Please read carefully.
Table of Contents
General Terms
r377 is an online casino and sports betting platform providing services to users in Bangladesh. These terms and conditions ("Terms") apply between r377 ("we", "our", "platform") and the registered user ("you", "user", "player").
These terms apply to all services, games, bonuses, promotions, and all related matters on r377. It is your responsibility to read these terms in full before accessing or using the platform.
1.1 Legal Framework
These terms have been prepared in accordance with the principles of transparency and fairness. r377 operates as a safe and reliable platform and keeps all transactions secured through SSL encryption. If any clause of these terms is found to be legally unenforceable, the remaining clauses will continue to be fully effective.
1.2 Language & Interpretation
These terms have been prepared in Bengali. In the event of any ambiguity or question of interpretation, the Bengali version will be considered final.
Eligibility & Age Restrictions
The following eligibility requirements must be met to participate on the r377 platform:
- You must be at least 21 years old at the time of opening an account. This platform is for users aged 21 and above only.
- You must open an account in your own name and for yourself — not on behalf of a third party.
- Each individual may operate only one account.
- You must not be a resident of any country or region where online gaming is completely prohibited.
- You must be able to provide accurate and genuine identity information.
Minors are strictly prohibited from accessing the platform. r377 may request a valid identity document at any time to verify age, and reserves the right to temporarily or permanently close an account if verification is not satisfactorily completed.
Account Registration
3.1 Registration Process
To open an account at r377, you must provide accurate and complete information. Any account opened with false or incomplete information may be cancelled at any time.
3.2 Account Security
- It is your responsibility to keep your login details (username and password) completely confidential.
- If you suspect any unauthorised access, notify our support team immediately.
- You are responsible for all activity that takes place on your account.
- Multiple accounts for the same individual are strictly prohibited; if multiple accounts are found, all of them may be cancelled.
3.3 Identity Verification (KYC)
r377 may request identity verification at any time. A National ID (NID), passport, or other valid document may be required for verification. The platform reserves the right to hold withdrawals until verification is complete.
Deposits & Withdrawals
4.1 Deposits
The following payment methods are currently accepted for depositing funds at r377:
- bKash — Bangladesh's most popular mobile banking service.
- Nagad — The postal department's digital financial service.
- Rocket — Dutch-Bangla Bank's mobile banking.
- Upay — UCB's mobile financial service.
- Bank Transfer — Major commercial banks including Sonali Bank, Janata Bank, and Dutch-Bangla Bank.
The minimum deposit amount is ৳100 for each method. Deposited funds are generally added to your account instantly.
4.2 Withdrawals
The following terms apply to withdrawals:
- The minimum withdrawal amount is ৳800.
- Withdrawal processing time is generally 5 to 30 minutes.
- Withdrawals can only be made via approved payment methods and to the account used for the original deposit.
- Withdrawal requests may be held if identity verification has not been completed.
- Winnings earned from a bonus cannot be withdrawn until the relevant wagering requirements for that bonus have been met.
4.3 Transaction Security
All financial transactions are secured by SSL encryption. r377 never shares your financial information with third parties.
Bonuses & Promotions
5.1 Welcome Bonus
r377 offers new players a 150% bonus on their first deposit, up to ৳15,000. Bonus examples:
- Deposit ৳1,000 and receive a ৳1,500 bonus — total balance ৳2,500.
- Deposit ৳22,000 and receive the maximum ৳15,000 bonus — total balance ৳37,000.
5.2 Wagering Requirements
Before withdrawing any winnings earned from a bonus, the specified wagering requirements must be met.
- Wagering requirement: you must wager 25 times the bonus amount.
- Wagering applies only to the bonus amount — not to the deposit amount.
- Example: ৳1,500 bonus × 25 = a total of ৳37,500 in bets must be placed before bonus winnings can be withdrawn.
- If the wagering requirements are not met, the bonus may be cancelled.
5.3 VIP Program
r377's VIP program has four tiers — weekly cashback increases at each tier:
- Bronze — up to 0.4% weekly cashback.
- Silver — up to 0.8% weekly cashback.
- Gold — up to 1.1% weekly cashback.
- Platinum — up to 1.5% weekly cashback.
5.4 General Bonus Terms
- Each bonus offer may have its own validity period and conditions.
- Opening multiple accounts to take advantage of bonus offers is strictly prohibited.
- r377 reserves the right to cancel or modify any promotion.
- If abuse of bonus benefits is detected, the account may be cancelled and the funds involved may be forfeited.
Fair Play & Security
r377 is fully committed to fair play and player safety. Our platform has the following security measures in place:
- All games use RNG (Random Number Generator) technology to ensure unbiased results.
- All data and transactions are secured by SSL encryption.
- Automated security systems are active to detect suspicious activity.
- Players' financial information is stored with the highest level of protection.
- Responsible gaming tools help users stay in control of their play.
Prohibited Activities
The following activities are strictly prohibited on r377. Violating these terms may result in account cancellation and legal action:
- Using the platform for illegal or fraudulent purposes.
- Conducting money laundering or any other unlawful financial activity.
- Playing games using software bots, scripts, or automation tools.
- Exploiting system vulnerabilities or bugs.
- Colluding fraudulently with other players.
- Attempting to hack any part of the platform.
- Using third-party payment methods.
- Operating multiple accounts for the same individual.
Account Closure & Restrictions
8.1 Closure by r377
r377 may temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms.
- Providing false identity information.
- Suspicious or fraudulent activity.
- Failure to complete identity verification or to cooperate with it.
- Death or legal incapacity of the account holder.
8.2 Closure by the Player
You may close your account at any time by contacting the support team. Any valid balance will be returned, subject to all applicable conditions being met, before the account is closed.
Limitation of Liability
r377 will not be held responsible for the following:
- Any loss in game outcomes due to internet disconnection.
- Losses caused by a player's own negligence or use of an unsuitable device.
- Delays or losses caused by third-party technical failures.
- Natural disasters or unforeseeable circumstances (Force Majeure).
- Losses resulting from a player's login credentials falling into the hands of a third party.
r377's total liability shall in no circumstances exceed the original amount of the transaction in question.
Dispute Resolution
If you have a complaint regarding any transaction, game result, or any other matter, please follow the process below:
- First, contact us via 24/7 live chat or by email at [email protected].
- Provide a detailed description of the dispute, including the date, time, and relevant transaction ID.
- Our team will investigate each dispute and reach a fair decision.
- If the issue remains unresolved after the decision is communicated, it will be reviewed at a higher level.
- In all disputes, r377's final decision shall be considered binding.
If a payment or receipt occurs due to a technical error, the relevant account will be temporarily suspended while the matter is investigated.
Privacy Policy
r377 gives the highest priority to protecting users' personal information. Full details about our data collection and use can be found on our Privacy Policy page.
- Your personal and financial information is kept secure through SSL encryption.
- We do not sell your information to third parties.
- Information is not disclosed except where required by law.
- Your information is used solely for providing and improving our services.
Terms Changes
r377 reserves the right to modify these terms and conditions at any time. For important changes, we will send a notice to your registered email address or display a notification on the platform.
- Updated terms and conditions will take effect from the date of publication.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- If you do not agree with the updated terms and conditions, you have the option to close your account.
- The date of the most recent update will always be noted on this page.
If you have any questions about these terms and conditions, please contact our support team: [email protected]
Want to know more?
Visit our support pages for responsible gaming, privacy policy, or answers to general questions.